According to research from the famous global consulting firm, McKinsey & Co - the vast majority of change management programs fail largely for two reasons, which I've also found to be true from experience:
1. Employee Resistance 2. Lack of Management Support
To overcome item 1 you need to address item 2, which requires internal diagnostics and relevant development of managers, especially the lower ranks of first and second line managers who influence the mass of employees delivering products and services to customers... brilliantly or otherwise!
Overlooking this simple factor is a common mistake and one that can have damaging effects on the success of any business or culture change / improvement strategy.
If you want creative advice and up to date 'people intelligence' know-how to influence the success of your managers, ones that rapidly deliver people change solutions unique to your challenges, applied and proven in the real world (no theory) - LOOK NO FURTHER!
"Reece has transformed our business into profitability, creating a blue-chip customer base and a team culture of high customer service... resulting in 95% of customers now rating us good - excellent". Private Equity Investor
I cut through the jargon and complexity to give your managers new but practical and highly effective personal leadership influence strategies that unlock untapped potential within their teams and the business.
And, you'll be better informed with the right business change management insights, utilising any one or a combination of the key diagnostic assessments below:
This is all about who you want to be and how you want your business to operate and perform, along with any 'end game' you have in mind. We'll cover ideation of a compelling purpose, values and guiding principles to achieve the desired aims.
We use the latest digital survey and analysis tools to fully understand the current situation, from senior exec level and drilling down the lines with managers - employees as deemed necessary to create buy-in and commitment.
We use the latest digital survey and analysis tools here too but with specific focus on functions of concern, opportunity or particular challenges you or your business faces.
Developing strategic mindsets that lead to behaviours and decisions to enhance the prospects for the organisation's long-term prosperity. How and where to use different leadership approaches to impact the vision and direction of growth and success.
Involvement and buy-in from everyone in the business is crucial to success of any strategy. Eliminating misunderstandings or ego 'stand-offs' based on pre-conditioned values, beliefs, morals, ethics, thinking and therefore 'expectations' of others is a must.
The best strategies in the world won't work if the people don't work to the strategy. Whilst the strategy is designed to improve the prospects of a business, people often see it as change and resist. Monitoring, measurement and ongoing management is required.